Lantern

Every customer relationship in one connected record.

From the first enquiry to quotation, contract, invoice and after-sales service, your sales, service and management teams work from the same customer history.

Full customer history

Contacts, deals, quotes, invoices, payments and tickets on one timeline.

Predictable revenue

Weighted pipeline and forecasts your management can rely on.

Faster quoting

Price lists, discounts and approvals turn quotes around in minutes.

AI assistance

Lead scoring, deal risk alerts and suggested next actions.

Win a deal, and the rest of the company knows.

The forecast updates the moment a deal is won, and the order moves to finance and the store without being typed again.

Sales pipeline, this month

Building-materials distributor

Example data

CustomerValue, ETB
Weighted forecast6,702,000

Select a deal, then mark it as won.

Hotel, Bole, tiles and sanitary ware

Forecast

Chance
40%
Weighted value
980,000
Share of month
15%

Customer history

Previous orders
6
Paid on time
92%
Last contact
3 days ago

Next step, suggested by AI

Proposal sent 3 days ago. Follow up within two days with the delivery schedule.

From first contact to loyal customer.

  1. 1

    Capture

    Leads from web, phone, events, referrals and campaigns.

  2. 2

    Qualify

    Score each lead and give it to the right person.

  3. 3

    Engage

    Calls, meetings, emails and site visits logged automatically.

  4. 4

    Propose

    Quotations from price lists with discount approvals.

  5. 5

    Win

    Convert to contract or sales order with terms attached.

  6. 6

    Bill

    Hand over to Finance for invoicing and collection.

  7. 7

    Serve

    Tickets, SLAs and after-sales service tracked.

  8. 8

    Grow

    Renewals, upsell and loyalty driven by history.

Modules

Use the ones you need. Each is adapted to your company during the design stage.

Capture every enquiry and make sure none goes cold.

A complete profile of every customer.

See where every deal stands and what it is worth.

Accurate, approved quotes, sent quickly.

Built for public and private tenders.

Keep promises after the sale.

Reach the right customers and measure the return.

Management visibility without chasing spreadsheets.

Know your revenue before the month closes.

Dashboards read directly from live sales and service records, with no manual reports.

  • Pipeline value
  • Revenue forecast
  • Win rate
  • Time to close a deal
  • Lead conversion
  • Quote turnaround
  • Customers lost
  • Customer satisfaction
  • Service targets met

Connected with

Finance
Invoices, receipts and credit status.
Inventory
Stock availability while quoting.
Construction
Tenders flow into new projects.
Communication
Email, SMS and telephony logging.

What changes for your business

  • No lost leads: every enquiry has an owner and a next step.
  • Reliable forecasts for management and the board.
  • Faster, consistent, approved quotations.
  • Higher tender win rates through structured bidding.
  • Customers served on time, measured against SLAs.

Talk to us about your CRM.

We will walk through your current process and show how the system would work with your own documents and approvals.

Start a project